Refund and Returns Policy

1. Conditions for Returns & Exchanges

• In Case of Store Error: We take great pride in our quality control. If you receive an item that does not match its description (such as an unstated defect/blemish) or if we accidentally shipped the wrong item, size, or color, we will gladly accept a return or exchange. In these specific cases, we will fully cover all return and re-shipping expenses. (Please provide a photo or unboxing video of the defect when contacting us).

• In Case of Customer’s Size/Color Exchange: If you wish to exchange an item for a different size or color, we accept exchanges provided that the customer covers all return shipping fees and the re-shipping costs for the new item.

• Product Condition Requirements: All returned items must be in their original condition (unwashed and unused) with all original tags attached. Items must be free from any creases or wrinkles caused by improper trying on, and must not have any perfume scents, sweat stains, or signs of wear.

2. Return Window

• Items must be returned within 7 days of the delivery date (based on tracking information). Returns requested or shipped after this period will not be accepted under any circumstances.

3. Return Shipping Costs & Duties

• Customers are responsible for all return shipping costs and any applicable import duties/taxes. Original shipping fees are non-refundable, except in cases where the return is due to our error.

4. Refund Process

• Once your return is received and inspected, we will process your refund within 7 business days. The refund will be credited back to your original method of payment.