Privacy Policy

1. Information We Collect We collect personal information that you provide directly to us when placing an order or registering an account on our website. This includes:

• First and last name

• Shipping address and billing address

• Email address and phone number

• Order history and transaction details (excluding credit card numbers)

• Browsing Data & Cookies: Information collected automatically through tracking technologies, such as cookies and tracking pixels (e.g., Meta Pixel), which track pages viewed, items added to the cart, and interaction with advertisements.

2. How We Use Your Information We use your information for the following purposes:

• To process and fulfill your orders, including shipping and customer support.

• To send order updates or cart abandonment recovery notifications.

• To optimize our advertising campaigns and analyze website performance.

• To send marketing communications, promotions, or special offers via email (only with your explicit consent).

3. Information Sharing with Third Parties We respect your privacy and will only share your information with trusted third-party service providers necessary to run our business, including:

• Payment Gateways (e.g., Beam, Payoneer): To securely process your payments. Your credit card and payment details are handled entirely by the payment providers; our website does not store your financial information.

• Shipping & Logistics Carriers (e.g., DHL, FedEx): To deliver your purchased products to your address.

• Advertising & Analytics Platforms (e.g., Meta/Facebook, Google): To analyze traffic and optimize marketing advertisements using Conversions API and pixel tracking tools.

4. Your Rights Under applicable data protection laws (such as GDPR and PDPA), you have the right to access, correct, update, or request the deletion of your personal information at any time. You can exercise these rights by contacting us via our official email at: support@mesabb.com